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July, 2023

Issue #836: Jul 30 – Aug 5, 2023

Q: I have a two-year-old HP Laptop 15-dw3xxx with Windows-10.  For several months now, when I restart my computer each day (I shut down at night), my audio is muted upon startup (I finally noticed the little “x” on the volume icon in the tray). I have an external speaker plugged into the laptop for […]

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Issue #835: July 23-29, 2023

Q: About every 3 weeks my audio does not work. I have Windows 11 after Microsoft upgraded me to 11. Now audio seems to not want to work at all. Any idea what I need to do to fix this? Thanks for any help you can give me.  – Joe B.Fort Walton Beach, Florida A: […]

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Issue #834: July 16-22, 2023

Q: I recently converted from an SSD main drive with a HHD backup to an NVMe main drive and replacing HHD with the SSD which is used as a backup drive. The problem is that when I search the NVMe drive (C drive) it only gives results from the SSD (F drive). In the Settings […]

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Issue #833: July 9-15, 2023

Q: Why is it so hard to upgrade my Gigabyte based system to Win11? I like to think I’m fairly competent with computers. I started using Windows when it was 3.1 and I’ve seen some things along the way but this is ridiculous. I’ve run through the “process” many times. I cannot get the change […]

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Issue #832: July 2-8, 2023

Q: I am using Microsoft Edge and Gmail. I am having two problems. 1. I am not able to extract a document or photo from my files to send via email. When I select (share), the Microsoft mail logo pops up not my Gmail account. 2. I occasionally wish to forward via Gmail, an article […]

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