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April, 2021

Issue #718: April 25 – May 1, 2021

Q: I have been having issues with attempting to access Facebook after failing to remember my old password.  I stumbled without success through many attempts at following messages sent to help with obtaining a new password.  After a few days I am now not able to access Messenger.  I am completely lost with what I […]

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Issue #717: April 18-24, 2021

Q: For about two weeks, I have had a problem with the e-edition of the Daily News. When I click the e-edition it’s a blank page that says to clear my cookies, and that I have re-directed too many times. I can bring it up all day but if I try after 6:00 p.m. I […]

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Issue #716 – Publication Week: April 11-17, 2021

Q: I am a long-time computer user. As I have grown older, my eyesight has diminished. Websites always use a light, sometimes blue, type on their pages. The same with email correspondents who use small, hard-to-read type. Is there any way to adjust my Windows 10 to make my screen more readable? Otherwise, what is […]

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Issue #715: April 4-10, 2021

Q: My HP laptop’s wireless connection frequently drops, sometimes after being in sleep mode; other times while using the Internet (and occasionally after “your internet connection is unstable” appears on my screen). All Windows and HP updates are current. I’ve tried changing power settings, checking for new device drivers, and disconnecting/reconnecting the modem and router. […]

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