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September, 2020

Issue #688: Sep 27 – Oct 3, 2020

Q:  I’m trying to upgrade some operating systems on some older (2009 and 2011) iMacs that I have. I’ve found the upgrades and have downloaded and run the .dmg files. When I finish the install, I get the confirmation that the OS has installed, but when I look at the version that is running (Apple->About […]

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Issue #687 : September 20-26, 2020

Q: I keep my embroidery designs (thousands of them) on an external drive. All of a sudden I can’t get my external drive to open up on my laptop. I took it to my husband’s desk top and it gave me a message that it needed to be reformatted. That means I will lose all […]

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Issue #686: September 13-19, 2020

Q: My HP Chromebook is like a run away train. It erases my words, or places them in previous paragraphs. It also changes the font. I truly dislike this “lean, mean, amazing machine.”  – Lois P.Niceville, Florida A:  I don’t think it’s any secret that I’m no great fan of HP.  So, I’d love to […]

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Issue #685: September 6-12, 2020

Q: How important are service packs? I upgraded to a Windows 10 PC and am giving my old Windows 7 PC to a friend without any PC in the home. This will allow a student to tele-school because of COVID. To delete my personal information, I reinstalled the O/S from the original disks that came […]

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