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Q: Lately I have been getting a reply “invalid username”.  It works on other requests.  How can someone tell me that my user name is invalid?  I have used that username since the internet first started with e-mail.  – Glenn H. Shalimar, Florida A: Your question is missing some contextual information, Glenn.  From whom or […]

Q: I have a Dell Inspiron 17.3, 5000 Series, with a precision touchpad. I am experiencing the problems previously reported in your column regarding the highly sensitive touchpad. I cannot locate a TouchGuard, nor is there a picture of a touchpad on any of the function keys. Please address this issue again as well as […]

It’s been a rather difficult week for this Geek and my extended family, as we grieve the tragic loss of a loved one.  So, I’m taking the week off and letting you, my dear readers, write this issue of It’s Geek To Me for me.  I must say, I don’t often receive reader communications which, […]

Q: My issue is with Windows 10 Update Assistant. Every morning when I turn on the computer it displays the message “This PC is not running the latest and most secure version of Windows 10. This PC is running version 10240. The latest version is 16299. Click ‘update now’ to get started.” I let it […]