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Q: For the past 8 or 10 days, I’ve been getting a popup in the lower right of the screen which tells me there is a Windows update and I should click on either “restart now,” or “remind me tomorrow.” I first clicked on “restart now”. I later received another popup that said the system […]

Q: After scanning a document in pdf, the product will not save in the designated file – the error message (no number) is “unable to write to file.” It will write to a file in an external hard drive, so I save it there, copy it, and paste in the desired computer hard drive file […]

Q: I currently use Kaspersky for my Anti-Virus and Internet security program. I know that this is a Russian owned company and, given all the real fears about Russian hacking, I’m a little concerned about continuing its use on my personal computer. So, I’m thinking of switching to another Internet security program once my subscription […]

Q: I allowed Microsoft to update Windows 10 on my desktop computer recently. It took over 2 hours and after it was done I was no longer able to receive email via my Outlook 2007.  I cannot access my Account Settings; I get “Not Implemented” when I try to receive/send.  When seeking help at Microsoft […]