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April, 2017
Issue #510: April 30 – May 6, 2017
Q: Based on your comments about Vista and how TurboTax will not support Vista next year I am changing my home desktop computer. So, I am in the process of upgrading my old desk top system with Vista to Windows 10. I used Avast to protect my old system from viruses and all the other […]
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Issue #509: April 23-29, 2017
Q: Computer frequently crashes, have to manually re-boot/re-start. Message says windows shut down incorrectly, asks if I want to “restart normally” (which I do). There doesn’t seem to be any rhyme or reason to shut-down process — it can happen when I click on a web site, when I click on entry for Quicken, when […]
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Issue #508: April 16-22, 2017
Q: I am having problems with Win10 disabling USB ports that have devices attached. With mine it was my speakers and in the beginning I was able to reinstall the drivers and they worked. It also happens to my video camera and with it I am able to disconnect and reconnect and it works. I […]
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Issue #507: April 9-15, 2017
Q: Had a pop-up from my Norton 360 that said I was connected to an “unsecured” net access site. Thing is, I was already on a secured site and hadn’t clicked on any other one when the message popped up. I couldn’t disconnect so I took the battery out of my lap-top. I’ve both Norton […]
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Issue #506: April 2-8, 2017
Q: About every 10 minutes my computer slows down or locks up. I get the small square saying “Internet Explorer has stopped working.” Sometimes, the icon on the screen shows no internet connection. Sometimes, not. When I try to do a speed test, it says “No internet connection”. After about a minute, I connect and […]
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