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May, 2016

Issue #462: May 29 – June 4, 2016

Q: I do not believe I have ever missed an article you have published. I hope you have a long career with our local paper. About a month ago, whenever I opened a word doc (Win 7, Office 2010) I got the spinning circle/jumping cursor problem. I have read numerous “fixes” from Google with people […]

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Issue #461: May 22–28, 2016

Q:  Recently, I had no access to my Windows (10) start button, it was “grayed-out” and I was not able to see my tiles, etc. The only remedy was to restore to an earlier date, but my question is, why did this happen and is there another way to remedy this?  Also, I think it […]

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Issue #460: May 15–21, 2016

Q: Using Windows 7, is there any way to absolutely know when a restart is complete? Sometimes, well always, it’s maddening if you try to do something before it’s done. – Dave F. Destin, Florida A:  To be clear, I’m going to change your word “restart” to “boot”, since for all intents and purposes it […]

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Issue #459: May 8–14, 2016

Q: I finally went ahead and downloaded Windows 10. Ever since I have I can no longer play music or watch any of the videos I have downloaded. I get the message Invalid value for registry when I try to watch a video. I have tried all I can think of but to no avail. […]

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Issue #458: May 1–7, 2016

Q: I have a PlayStation issue. I reached out to Sony on Facebook and haven’t heard back from them and don’t know if it’s something you can help me out with. I bought my PlayStation 4 shortly after launch and set it as my primary PlayStation 4, which allows me to play downloaded games when […]

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