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October, 2015

Issue #431: October 25–31, 2015

Q: From time to time, my computer freezes and I get a blue screen that says “Bad Pool Header” – computer does a restart after a few minutes and then it seems to work fine. What causes this and how do I correct? – Jerry G.Niceville, Florida A: Oh my. Don’t you just absolutely love […]

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Issue #430: October 18–24, 2015

Q: Constant issue with “thread stuck in device driver” error with almost every boot & have to start over. Tried everything suggested on line that I know how to do. Some worked for a few days. I’m scared of some suggestions for fear of causing more problems. My wife helps with some of my computer […]

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Issue #429: October 11–17, 2015

Q: I want a class in why/when you have to convert something to a PDF file. – Spouse PeripheralGeek House, Florida A: Yes, Dear. Of course, Dear. Seriously though, the other day I got the above text message from my lovely wife when she was at work. Apparently, when handling customer files at her office, […]

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Issue #428: October 4–10, 2015

Q: Since a recent Windows 8.1 update, I’ve experienced extremely slow web page loading. I use both Google Chrome and IE 11, and Chrome is almost unusable. IE is better but still very slow loading pages. Some Cox speed check and Google connectivity diagnostic results are attached. I also included results from a Toshiba laptop […]

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