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Q: When I start my Toshiba laptop (Satellite A505), I have recently been getting a dialog box with the title “taskeng.exe”. It has a few words about MS Windows and then disappears. This dialog box has only appeared within the last two months.  I googled the title and got the following information: “This is the […]

Q: I bought a new computer two months ago and had the person I bought it from transfer all my files from my old computer. I use this in my office with all computers hard wired into a network. My old computer is still hooked into the network. I use Outlook for email and have […]

Q: The message “MS Office Word has stopped working” comes up when exiting Word. This has been happening for quite some time. I have searched the net and tried remedies with no success. I have reinstalled word with no success and I have upgrade from 2003 to 2007 to 2010 with no success. Is there […]

Q: Whenever I go to a website for information, on the screen appears the following phrases:  “Security Warning — Do You want only website content that was delivered securely?”  there are also 2 boxes on the screen; one says YES, the other NO.  I click the yes box.  This never happened when I went to […]